Duncan you should hear doctors,,surgeons in paticular (especially ortho docs and nurses) talk about patients some time when they think the patient can't hear.
Often refering to themselves as mechanics.
Interpersonal relations and politically correct bs aside.
Paitients are often spoken of in very inpersonal manners, I know a dozen nurses who can't remember their paitents names from day to day, but can put whats wrong with them to the room numbers where they are. The tv version of the weepy nurse or doctor is a far cry from the reality sometimes. Its not that we dont feel sorry for them, or hold their hand and cry mabey even (time permitting) , but if you let that rule you, you will burn out real quick and wont be able to do your job.